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Terms & Conditions

Booking Terms

  1. These terms govern all bookings made with HIS (Fiji) Limited or its web page www.fijitravel-market.com, which operates from Shop 3, Lot 6, Queens Rd. Martintar, Nadi Fiji Island. All correspondence should be addressed to HIS (Fiji) Limited, PO Box 9442, Nadi Airport, Fiji Island.
  2. Any booking made or order placed by you shall be deemed to be an offer by you to purchase the relevant arrangements subject to these booking conditions. No contract between you and HIS (Fiji) Limited shall come into existence until HIS (Fiji) Limited (a) issues a booking reference number; (b) issues a booking confirmation by email, fax or post; and (c) receives payment in full.
  3. Payment in full is required at the time of booking or once all items in the booking are confirmed. Payment should be made through HIS (Fiji) Limited web site by credit card. Where HIS (Fiji) Limited are unable to confirm the initial requested hotel accommodation, an alternative may be provided and an email notification will be sent to inform you of the details. The alternative accommodation offered might differ in price, location and category than originally requested. The alternative offer will be held for 48 hours in order for you to signify acceptance by making payment in full.
  4. Prices are shown in the currency requested with rates of exchange calculated on a daily basis. Prices may therefore differ on a daily basis to reflect any movement in exchange rate levels. When a booking is made the exchange rate will be fixed at the time the booking is created and will apply to any amendments or cancellations to that item within the booking. Exchange rates are determined by Suppliers.
  5. Bookings for travel arrangement may be accepted less than 72 hours prior to the date of arrival, but will be subjected to availability.
  6. Bedding Configuration of hotel are as below
    Twin room
    Contains two beds in the same room. Suitable for two people.
    Double room
    Contains one bed. Suitable for two people.
    Single room
    Contains one bed. Suitable for one person.
    Triple room
    Contains twin or double bed/s + extra bed, or two double beds. Most hotels do not have one full size bed (or 3 single beds) for each guest in their triple rooms.
    Quad room
    Contains two double beds or four beds in a room suitable for accommodating four adults.
    Twin/Double + child
    Twin/Double + child Twin or Double room with an extra bed suitable for a child aged between 2-18 years. (Child age may vary depending on the hotel’s policy to departure due to an increase in power charges.)
  7. HIS (Fiji) Limited does not endorse or recommend any particular hotel or travel product. Reasonable care has been taken that the content of this web site is correct but it is subject to amendment at any time without notice. All content on this web site is published in good faith but you acknowledge that HIS (Fiji) Limited as booking agent cannot check the accuracy of all information provided by its suppliers.
  8. Our privacy statement and site terms are incorporated into these terms. From time to time we record telephone calls as a security measure and to monitor and improve customer service.
  9. Passport, visa and health requirements for you and your party are your responsibility; we do not give any recommendations or make arrangements for visas. You are strongly recommended to obtain travel insurance against cancellation and for medical cover.
  10. Cancellations and amendments to confirmed bookings are subject to the following conditions.
    For hotel accommodation:
    Cancellations are noted on each hotel pages.
    For other optional tour arrangements:
    Where Special conditions are attached to any Tours, you will be informed at the time of booking about the relevant cancellation conditions which will apply.
    For Tour conditions, cancellation charges will be applied in relation to the notice period between notification of cancellation and the date the service is due to commence.
    Cancellations and Amendments
    Notice Period Charges
    0-72 hours 100% charges
    More than 72hours No charges
  11. Important Information for Sightseeing Tours
    • Suppliers of optional tours reserve the right to ask any person to withdraw from any tour if they deem their acts or conduct offensive or a nuisance to other passengers and there shall be no further liability.
      Suppliers of optional tours decline any responsibility for articles forgotten or lost in their vehicles or island.
    • Pick up times from hotels and duration of all tours is approximate and may be subject to traffic conditions.
    • Suppliers of optional tours reserve the right to alter itineraries or to cancel the tours at short or no notice for any reason.
    • No refund will be made against customer failure to report prior to departure. Please ensure you are at your departure point 15 minutes prior to your tour start time.
    • There are no refunds available on unutilized vouchers.
    • Where it is necessary to cancel the tour, you will be offered at least one of the following options:
      • To join the requested tour at an alternative time or at an alternative date.
      • To join an alternative tour.
      • To receive a full refund from HIS (Fiji) Limited.
  12. HIS (Fiji) Limited shall not be liable for any failure or delay in performance of its obligations which results directly or indirectly from any cause or circumstance which is beyond its reasonable control. Without limiting the generality of the foregoing, the following shall be regarded as such circumstances: act of God, outbreak of hostilities, riot, civil disturbance, acts of terrorism, revolution, the act of any government or authority (including but not limited to refusal or revocation of any license or consent), fire, flood, lightning, explosion, fog or bad weather, interruption or failure of a utility service (including but not limited to electricity, gas, water or telecommunications), renovations undertaken by the hotel, strikes, lockouts or boycotts, embargo, blockade.
  13. HIS (Fiji) Limited reserves the right to change these terms from time to time.
  14. Your booking is governed by laws of the Fiji Government and is subject to the exclusive jurisdiction of the Fiji courts. The booking confirmation and these terms represent the entire agreement between HIS (Fiji) Limited and you. You confirm that you have not entered into the contract with HIS (Fiji) Limited on the basis of any representation not expressly incorporated into these documents.
  15. Except as otherwise provided in these booking terms and conditions, your statutory rights are not affected.
  16. Disputes arising out of, or in connection with, this contract which cannot be amicably settled may be referred to arbitration.

Site Terms

This site is operated by HIS (Fiji) Ltd of PO BOX 9442, Nadi Airport. ("Fijitravel-market"). By visiting or using this site, you hereby agree to and accept these terms.

Disclaimer

Information on this site is posted in good faith and updated regularly, but fijitravel-market will not guarantee its completeness and accuracy. Fijitravel-market does not accept any liability to you or any third party for any error or omission on this site. Fijitravel-market may change, update or delete any information on this site without prior notice. Fijitravel-market does not warrant that this site will be uninterrupted, error free or that any information or other material accessible from this site is free of viruses or other harmful components.

Fijitravel-market does not make any representation about the suitability of information, products and services on this site for any purpose. The site is provided on an "as is" and on an "as available" basis. You assume all responsibility and risk for use of this site.

Fijitravel-market is not liable for any direct or indirect loss resulting from your use of the information on this site, except we shall be liable for death and personal injury resulting from our negligence. If you place a booking with fijitravel-market, then the booking terms apply to your contract with fijitravel-market. In the event of any inconsistency between the booking terms and the site terms, the booking terms prevail.

Intellectual Property The fijitravel-market name, logo and all related product and service names, design marks and slogans are the trademarks or service marks of HIS (Fiji)’s. All other names, logos and all related product and service names, design marks and slogans used on this site are the trademarks or service marks of their owners. All rights are acknowledged.

The copyright in all hotel reports, slides, photographs, images, maps, travel guides and other material on this site rests with fijitravel-market or its suppliers. Your access to the material does not give you a license to reproduce, distribute or otherwise use this material, apart from downloading it onto one computer for your personal use only. You may link to the home page of this site, but may not deep-link or use frames to limit the complete and full intended use of this site. You may not use in any way these rights or other intellectual property rights in material relating to the site without the prior written consent of fijitravel-market.

Promotions

Promotional or discounted offers on this site are provided at the discretion of fijitravel-market. All offers are subject to availability and may be withdrawn at any time.

Third Parties

Reference in this site to any products, services, processes, trade names, trademarks or other information of third parties does not imply or constitute an endorsement, sponsorship or recommendation to you by octopustravel. Links to other sites not operated by octopustravel are solely for your convenience. Fijitravel-market is not responsible for any products, services, processes, trade names, trademarks or other information provided by third parties.

Privacy Statement

For details of how we may use information which fijitravel-market obtains from you by your use of the site, please refer to the privacy statement.

Your responsibility

You must keep secure any means of identification which fijitravel-market supplies to you in order to use services on this site. You must supply accurate and not misleading information when using services on this site.

Changes

Fijitravel-market may change or modify these site terms at any time by posting such changes here.

Applicable Law and Jurisdiction

These site terms shall be governed by Fiji law. Any disputes involving this site shall be subject to the jurisdiction of the Fiji Court Of Law.

Exchange Rates

Market Data: www.exchange-rates.org


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